Frequently Asked Questions

  • Aetna, Cigna, Regence BlueCross BlueShield, Tricare, Triwest, EMI, Imagine Health, PEHP, MultiPlan, Medicaid, and Molina.

  • We accept in-network insurance plans, out-of-network benefits when available, and self-pay. Once we have your insurance information, we can verify benefits and give an estimate of expected out-of-pocket costs before admission.

    Coverage varies based on your specific plan, deductible, and authorization requirements. If insurance is not an option, we also offer self-pay rates.

    In-network providers: Aetna, Cigna, Regence BlueCross BlueShield, Tricare, Triwest, EMI, Imagine Health, PEHP, MultiPlan, Medicaid, and Molina.

  • You will need to provide information such as substance use history, medical history, current medications, and insurance information as part of the admissions process. If a loved one is calling on the client’s behalf, it can also be very helpful if they are able to gather any available information ahead of time so we can better assess the situation, determine coverage options, and help guide the next steps.

  • Families should ask whether detox is medically supervised, what support is available around the clock, how admissions works, how privacy is protected, what comfort measures are available, and how aftercare or transfer planning is handled.

  • An admissions conversation with White Dove Detox is meant to help clarify a person’s needs, timing, safety considerations, insurance or payment questions, and what to expect before arriving. The goal is to provide clear, supportive information, not pressure. During the admissions process, information may be gathered regarding medical history, substance use history, current medications, and other relevant details to help determine appropriate care and ensure a safe admission process.

  • Collaborative, honest, and straightforward. Our goal is to provide safe, compassionate, dignity-driven care. If White Dove Detox is not the right fit, we will do our best to help connect you with a program that is.